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Frequently Asked Questions





  • Does VF offer home delivery in Cameroon? Yes we do offer home delivery in all regions where we have Sales Representatives in Cameroon.


  • What if I am not satisfied with my delivery? Return the product unused and in its original state, within the first week it reaches you and request for a change or a full refund. If the item is tampered with, you will not have a refund.


  • Can I pay in instalments? Yes you can. At VF, we create payment plans for clients who want to pay in instalments. Note however that you will only receive your goods when payment is complete.


  • How will my order get to me? You can either collect from one of our Sales Representatives in your region or from a travelling agency in your area. We use travelling agencies like Musango and Finex Voyage for deliveries across Cameroon.


  • How long will I have to wait to receive my order? We sort out orders and deliver every Wednesday and Saturday.

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